Hauora Medical Travel is committed to making our services and information accessible to everyone, including people with disabilities. We recognize our obligations under the New Zealand Bill of Rights Act 1990, the Human Rights Act 1993, and our duty to provide health and service information in ways that are inclusive and equitable.

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Our Accessibility Commitment

We are working to make our website conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are widely recognised as the international standard for web accessibility. This includes:

Providing text alternatives (alt text) for images and non-text content.

Maintaining sufficient colour contrast and clear typography for readability.

Enabling navigation by keyboard as well as mouse.

Structuring pages with headings and labels to support assistive technologies such as screen readers.

Avoiding reliance on flashing, blinking, or moving content that may cause difficulties.

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Third-Party Content and Partial Compliance

Some parts of our site may include content, plug-ins, or services provided by third parties (such as Wix Bookings, PayPal, or Google Maps). Because these are outside our direct control, we cannot guarantee that every element fully meets accessibility standards. For example:

The “Book Now” page uses Wix Bookings, which is developed and maintained by Wix.

The “Contact Us” page embeds Google Maps, which is operated by Google.

For these specific components, we therefore declare partial compliance with WCAG 2.1.

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Alternative Access

If you encounter any difficulty using our site, you can request the same information or service in another way. For example, you may:

Email us at hauoramedical.amin@gmail.com

Call us (number to be added once available)

Request printed copies or accessible formats of policies, forms, or medical travel information.

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Ongoing Improvements

We view accessibility as an ongoing responsibility. We will continue to review our site and welcome feedback from users, including people with lived experience of disability, to improve accessibility over time.

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Feedback and Contact

If you experience barriers on our website or have suggestions, please contact us:

Email: hauoramedical.amin@gmail.com

Address: Hamilton, Waikato, New Zealand

We aim to respond to all accessibility-related feedback within 10 business days.

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Last updated: 17/September/2025